Before returning your item(s) please contact us so we can provide you your invoice number. This will help us to track your return and ensure you receive your exchange or refund promptly.

For non-faulty products

1. Any products returned must not be devalued, should be in a re-saleable condition & include the documentation and original packaging.
2. Ensure you have contacted our customer services for a invoice number

For faulty goods

1. Please contact us immediately and inform us of the faulty product and supply any images where you can.
2. All goods will be inspected before an exchange or refund is applied.

This returns procedure only applies to internet purchases.

For more information contact us at info@theonestopledshop.com